Find answers to common questions and get the support you need
Questions about making, modifying, or canceling bookings
Help with listing your property and managing bookings
Problems with login, profile settings, or account security
To make a booking, search for your destination, select your dates, choose a property, and complete the booking process with your payment information. You'll receive a confirmation email once your booking is complete.
Cancellation policies vary by property. You can view the specific cancellation policy on the property listing page and in your booking confirmation. Most properties offer free cancellation within 24-48 hours of booking.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. Payment is processed securely through our encrypted payment system.
Create a host account, add your property details, upload high-quality photos, set your pricing and availability, and publish your listing. Our team will review it within 24 hours.
Hosts pay a 3% service fee on each booking. This covers payment processing, customer support, and platform maintenance. There are no listing fees or monthly charges.
Payments are processed within 24 hours of guest check-in and transferred to your chosen payment method. You can track all payments in your host dashboard.
Click "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.
Log into your account, go to your profile settings, and update any information you'd like to change. Don't forget to save your changes before leaving the page.
To delete your account, contact our support team. Please note that this action is irreversible and will cancel any active bookings or listings.
Can't find what you're looking for? Our support team is here to help.